The world we design for is increasingly complex and diverse, demanding considerations for user accessibility and real-world contexts. We often project the user as a mirror image of ourselves, making the mistake of imagining the best-case scenario—that users are calm, happy, and want to use the product. But this assumption is often false. In this talk, designers Anthony D Paul and Kelly Driver from idfive look at the role of stress cases, or common pain points, in user experience design, and share methods of building empathy between creatives and decision-makers in order to elevate product experiences for all.

Early Bird Pricing (ends Friday, September 16): 
Members: $15
Non-members: $25

Regular Pricing (begins Saturday, September 17):
Student Members: $15
Members: $20
Non-members: $30

This event is a part of Baltimore Design Week 2016.

Getting there:
Price Modern is located in the Remington neighborhood of Baltimore and is convenient to local transportation options such as MTA Bus Routes. Street parking is also available on Sisson Street and nearby streets.

Credit/debit cards only — no cash or checks will be accepted.

Please note that in order to continue to provide quality programming, our policy is not to issue refunds unless an event has been cancelled.